Refund Policy

Last updated September 30, 2026

We want you to love your video.

Before delivery

If you change your mind before production starts, or if we can't deliver your video, you get a full refund.

After delivery

Your order includes three revisions. If the revised video still doesn't reflect your brief, email us within 7 days and we'll make it right or refund you.

How to request

Email hello@studaio.pro with your order link. Refunds go back to your original payment method through Stripe, usually within 5 to 10 business days.